Privacy policy

This Is EPIC is committed to protecting the privacy of your personal data. This Is EPIC is a registered charity in Guernsey with the registered charity number CH454.

If you have any questions about your privacy or this Privacy Policy, please write to: 

This Is EPIC,
Rue De Friquet
Castel Guernsey

Or via email


1. Policy Summary
We take your privacy very seriously and will always do our best to protect your personal information. In this Privacy Policy, we will tell you what information we collect and how we use it. If anything is unclear, please let us know. One of the most important things to say is that we do not sell or exchange your personal information with any other organizations for marketing purposes.

How We CollectInformation
We will collectinformation about you when:

  • You make a donation.
  • Sign up to receive updates on our activities.
  • You post on our social media sites like Facebook, Twitter, and Instagram. Depending on your privacy settings or the privacy policies of these sites, you might give us permission to receive information about you from them.
  • You volunteer for This Is EPIC.
  • You take part in one of our events or fundraise for us or inquire about doing this.
  • You contact us through the following channels: online, email, phone, SMS, social media, or by post.
  • You visit our website.

We may also receive information about you from third parties such as Race Nation and Just Giving but only if you’ve given them permission to share your information with us. These organisations will have their own privacy policies, so please make sure you read them before providing your information.

Types of PersonalInformation We Might Hold About You

  • Your name, address, email address, and phone numbers.
  • Your date of birth.
  • Your bank or credit card details (only if you are making a donation).
  • Your previous donation history and details of your plans to give in the future.
  • If you are taking part in an event we may also collect medical information, passport details, and emergency contact details.
  • Where it is appropriate, we may ask for your specific interests relating to our work.

Using Your Personal Information
We will use your information for the following purposes when it is in both yours and our legitimate interests to do so:

  • To provide you with the service or information you have requested.
  • If you sign up for a fundraising event, we will keep in touch with you regularly in the lead up to the event to ensure you have all of the details you need for taking part. We will also contact you after the event to get your feedback and communicate the total of the funds raised.
  • To administer your donations.
  • To tailor internet and social media advertising according to your interests, preferences, and the way you have use dour website, Facebook, or Twitter pages.
  • To send you mailings or call you about how your donations are helping people.

With your consent, we may also:

  • Email you with updates on fundraising appeals you have given to, new appeals, other This Is EPIC news, and opportunities to take part in surveys or research.

Your consent will be valid for at least three years unless you tell us otherwise. If you do not open our emails or respond to our text messages during a three-year period, we will assume we no longer have consent to contact you in this way.

We use external organisations to collect and/or process your personal information on our behalf. By agreeing to this Privacy Policy, you are giving us general written authorisation to do so in relation to the third parties listed below:

  • Race Nation – event management.
  • Just Giving - sponsorship website.
  • Google - website analytics.
  • Facebook - advertising.

This list is current as of the date of this Privacy Policy but may change from time to time as we look to work with partners who provide a great service and a good price.We will ensure that any future changes to this list are reflected in thisPrivacy Policy.  

How Long We KeepYour Information For 
We will hold your personal information on our systems for as long as is necessary for there levant activity. For example, we will keep a record of any donations you have made for up to six years. If you tell us you do not consent to receive our marketing, we will keep a record of your contact details to enable us to remove you from any contact lists now and in the future. If you have a direct debit with us and you cancel, we will delete your bank details after two years, unless of course, you choose to restart your donation. 

How Do We Protect your Information? 
We implement appropriate technical and organisational security measures to protect your information and keep it confidential, including SSL technology and encryption. 

Your Rights 
Under the EU GDPRand the Data Protection (Bailiwick of Guernsey) Law, 2017, you have the following rights:

  • You can withdraw consent for processing yourpersonal data at any time.
  • You can request access to the personal data wehold about you.
  • You can ask us to correct, delete, or restrictthe processing of your personal data.
  • You have the right to data portability, allowing you to obtain and reuse your personal data for your own purposes across different services.
  • You have the right to lodge a complaint with the Guernsey Data Protection Authority – The Office of the Data ProtectionCommissioner -

To exercise your rights or if you have any concerns about the processing of your personal data, please contact us using the details provided above.

Changes to ThisPrivacy Policy
This policy will be reviewed annually. If we make significant changes, we will publish them clearly on our website or contact you directly with more information.

We operate with total transparency in terms of financial and operational management. We work with a team of chartered accountants who provide all our financial reporting requirements. We are also obligated to meet all of the regulations set by the Association of Guernsey Charities, including the latest charities ordinance in 2021.

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